For unpaid carers their can be very few moments for romantic meets. Here is some help and advice.
Before signing up for an online dating service:
You should be provided with a description of the service and main terms of the contract along with a copy of their terms and conditions a good time in advance. Make sure to check:
*How much does the subscription cost and long will it last?
*If you sign up to a free trial, will that automatically convert into a paid subscription at the end of the trial period? Does it tell you how you can opt out?
*If you sign up to a discounted subscription rate, will that revert to a full price membership at the end of an initial period?
*The dating website you are joining may be operated by another company – this should be made clear to you when you sign up
*Some dating websites share profiles with other websites to increase the pool of people that you can meet. Check if the one you’re using does this and which sites you will appear on. They should seek your permission before sharing your details
*If you are planning to sign up to a paid membership, the terms and conditions may require you to agree to services being provided as soon as you have signed up. If it does, you may not be able to get a full refund if you choose to cancel during the 14 day cooling off period
Once you’ve signed up
*Look out for notices from the dating website about auto renewal dates or any changes to the service or price – check your emails (including your spam/junk folders
*What are your rights when cancelling? Do you need to cancel your subscription to avoid it automatically rolling over for a further period?
*If you want to leave the service, check how much notice you have to give
*Remember you have the right to cancel and get a refund within 14 days of signing up to a service. If you sign up to a dating service with a fixed term contract, you have the same right every time it renews for a further fixed term. You should receive a full refund, but this will be reduced if you requested the services be provided during the cooling off period
What to do if something goes wrong:
*You can challenge a term if you think it is unfair, even if you have signed up to it ‘in the contract’
*An unfair contract term isn’t legally binding – check our advice for business to find out more
*You can challenge claims about the nature or membership of the dating service which you believe are false or misleading